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Balance Enquiries and Topping up Your Account

A better way to top up and CHECK your balance, FLEXtext is easier, quicker and more convenient.

Follow these 3 simple steps to top up:
  • Type *121*13-digit voucher number#
  • Press send
  • CHECK the screen on your phone for the confirmation message

Use FLEXcheck to find out your balance, type *120# and press SEND.

The system will send back a message to confirm your balance and expiry date

Just type & send to top up and CHECK your Digicel Flex account balance. That's FLEX-ability!

Please remember that you have 60 days in which to top-up your Digicel Flex account after the expiration of each FLEXcard. If you fail to do this, your account will be deactivated. You will be able to receive calls but will need to top-up in order to make a call. If your account remains dormant for an additional 60 days, your account will automatically be terminated which means you will have to purchase a new SIM card and a new number will be provisioned.

Card Value (EC $) Expiration Date
EC$10.00 90 days after top-up
EC$15.00 90 days after top-up
EC$25.00 135 days after top-up
EC$40.00 180 days after top-up
EC$70.00 270 days after top-up